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Privacy policy



My Last Wave respects your privacy. We are particularly sensitive to privacy issues on the Internet and therefore, we provide this Privacy Policy, so you know about our online information practices and understand how we treat the information we receive about you from the Internet.


In general, you can browse our website without telling us who you are or revealing any personal information about yourself. We are, however, able to determine your IP address. We use your IP address to help diagnose problems with our server, to administer our website, to measure the use of our website, and to improve the content of our website. In short, we use your IP address to gather aggregate demographic information. There are a few places where we give you an opportunity to provide us your personal information. This refers to information that lets us know the specifics of who you are. When you engage in certain activities on our website, such as registering to receive emails, newsletters or other information, ordering a product, creating and maintaining a user account, contacting us, sending us feedback or engaging in social media activities with us, we may ask you to provide certain information. If you choose to share any personal information with us, you will see that the amount and type of personal information we request, depending on how you use our website. It is entirely optional for you to engage in these activities. If you elect to participate in these activities, however, we may ask that you provide us personal information, such as your first and last name, phone number, email address, and other personal identifying information. When ordering products on our website, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.


We may use your personal information for particular purposes such as processing your order, or for marketing research and other marketing purposes and for providing you with the latest product and promotional information and additional information that might be useful to you. We may share this information with My Last Wave affiliates or other business partners to support your customer relationship with the company. We must release your credit card information to the card-issuing bank to confirm payment for products purchased on our website; release your email address information to third party service providers if required to deliver products that you ordered; and provide order information to third parties that help us provide customer service. We will not give or sell this information to any other company for its use in marketing or solicitation.


We use cookies on to offer you a better experience. A cookie is a small file placed on your browser when you are visiting websites. Most of the time cookies are used in non-identifiable ways. They help us monitoring the use you do of our website and target you with more relevant ads with our Google and Facebook partners. Please note that you have the right to accept or refuse cookies.

Google Analytics — To help facilitate the delivery of relevant content, we use Google Analytics and have implemented all Google Advertising Features, including Remarketing, Impression Reporting, Demographics, and Interest Reporting. Google Analytics uses cookies to report on user interactions on our websites.

Third Party Advertisers — We may use advertisers, third-party ad networks, and other advertising companies, to serve advertisements on our Sites and on third-party websites. Please be advised that such advertising companies may gather information about your visit to our Sites (such as through cookies, web beacons and other technologies) to enable such advertising companies to market products or services to you, to monitor which ads have been served to your browser and which web pages you were viewing when such ads were delivered. Depending on the particular advertising services they provide, these third-party advertising companies as Meta may employ first-party cookies or third-party cookies. Feel free to visit if you want more information.


You may access and correct your personal information by writing us at:

Stokehouse Europe SAS, 584 Avenue des Rémouleurs, 40150 Soorts-Hossegor, France. Email:

Please include your name and email address when you contact us. We encourage you to promptly update your personal information if it changes.


We may, from time to time, send you electronic mailings, text messages, and other direct communications, regarding our products and services. We will send you these mailings only if you indicated that you do not object to these offers. If you do not wish to receive further information from My Last Wave, you can send us an e-mail at and tell us that you do not want to receive future communications. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on our website. In addition, it may be impossible to completely delete your information without some residual information because of backups.

We will encourage our service partners to adopt and post privacy policies. However, the use of your personal information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control. The My Last Wave website may contain links to other non-My Last Wave websites. My Last Wave is not responsible for the privacy practices or the content of such websites, and you should exercise your best judgment when sharing personal information on these websites.


We want you to have continuing trust in My Last Wave and in our products and services and, so, we have put in place reasonable physical, electronic, and managerial procedures to safeguard and secure your personal information.

In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents, and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

BY USING THIS WEBSITE YOU ARE AGREEING TO THE TERMS OF THE MY LAST WAVE PRIVACY POLICY. We reserve the right to modify our privacy policy as business needs require. We will post such changes on our website. Your continued use of this site after changes to our privacy have been posted will constitute your acceptance of such changes.


We hereby inform you, in connection with your order, of the use of the Fraud Expert solution, which means that your data will be subject to further processing in addition to the processing of card not present payments. Ingenico e-Commerce Solutions SPRL (Ingenico) is the controller for this additional processing intended to prevent and combat fraud, determine a risk level and model the score. 

Any fraud may result in the recording of your personal data in a file managed by Ingenico in order to retain a trace of frauds, in particular to provide information for criteria used to evaluate risks and the score templates used. This recording of your data may also give rise to you being assigned a higher risk in the event of any subsequent order placed with a merchant that is active in the same type of industry/sector and that is using the Fraud Expert solution, and could potentially lead to the rejection of this order by the merchant. 

With regard to the Fraud Expert solution, you have the right to query, access and correct your data, as well as the right to object, for a legitimate reason, to the processing of your data by the Fraud Expert solution. To exercise this right, you can send a letter to: Ingenico e-Commerce Solutions SPRL - Legal department "data protection" - Boulevard de la Woluwe 102 – B-1200 Brussels (Belgium), or send an email to:, accompanied by a signed copy of proof of identity


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