PLEASE READ CAREFULLY BEFORE USING THIS SITE.
OUR COMMITMENT TO YOUR PRIVACY
THE INFORMATION WE COLLECT
In general, you can browse our www.MyLastWave.com website without telling us who you are or revealing any personal information about yourself. We are, however, able to determine your IP address. We use your IP address to help diagnose problems with our server, to administer our website, to measure the use of our website, and to improve the content of our website. In short, we use your IP address to gather aggregate demographic information. There are a few places where we give you an opportunity to provide us your personal information. This refers to information that lets us know the specifics of who you are. When you engage in certain activities on our website, such as registering to receive emails, newsletters or other information, ordering a product, creating and maintaining a user account, contacting us, sending us feedback or engaging in social media activities with us, we may ask you to provide certain information. If you choose to share any personal information with us, you will see that the amount and type of personal information we request, depending on how you use our website. It is entirely optional for you to engage in these activities. If you elect to participate in these activities, however, we may ask that you provide us personal information, such as your first and last name, phone number, email address, and other personal identifying information. When ordering products on our website, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
THE WAY WE USE INFORMATION
We may use your personal information for particular purposes such as processing your order, or for marketing research and other marketing purposes and for providing you with the latest product and promotional information and additional information that might be useful to you. We may share this information with My Last Wave affiliates or other business partners to support your customer relationship with the company. We must release your credit card information to the card-issuing bank to confirm payment for products purchased on our website; release your email address information to third party service providers if required to deliver products that you ordered; and provide order information to third parties that help us provide customer service. We will not give or sell this information to any other company for its use in marketing or solicitation.
UPDATING AND CORRECTING YOUR PERSONAL INFORMATION
You may access and correct your personal information by writing us at:
Stokehouse Europe SAS, 578 Avenue de Pascouaou, 40150 Soorts-Hossegor, France. Email: firstname.lastname@example.org
Please include your name and email address when you contact us. We encourage you to promptly update your personal information if it changes.
YOUR CHOICE ON COLLECTION AND USE OF YOUR INFORMATION
We may, from time to time, send you electronic mailings, text messages, and other direct communications, regarding our products and services. We will send you these mailings only if you indicated that you do not object to these offers. If you do not wish to receive further information from My Last Wave, you can send us an e-mail at email@example.com and tell us that you do not want to receive future communications. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on our website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
We will encourage our service partners to adopt and post privacy policies. However, the use of your personal information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control. The My Last Wave website may contain links to other non-My Last Wave websites. My Last Wave is not responsible for the privacy practices or the content of such websites, and you should exercise your best judgment when sharing personal information on these websites.
OUR COMMITMENT TO SECURITY OF YOUR PERSONAL INFORMATION
We want you to have continuing trust in My Last Wave and in our products and services and, so, we have put in place reasonable physical, electronic, and managerial procedures to safeguard and secure your personal information.
In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents, and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
EU CREDIT CARD CHECKOUTS ONLY
We hereby inform you, in connection with your order, of the use of the Fraud Expert solution, which means that your data will be subject to further processing in addition to the processing of card not present payments. Ingenico e-Commerce Solutions SPRL (Ingenico) is the controller for this additional processing intended to prevent and combat fraud, determine a risk level and model the score.
Any fraud may result in the recording of your personal data in a file managed by Ingenico in order to retain a trace of frauds, in particular to provide information for criteria used to evaluate risks and the score templates used. This recording of your data may also give rise to you being assigned a higher risk in the event of any subsequent order placed with a merchant that is active in the same type of industry/sector and that is using the Fraud Expert solution, and could potentially lead to the rejection of this order by the merchant.With regard to the Fraud Expert solution, you have the right to query, access and correct your data, as well as the right to object, for a legitimate reason, to the processing of your data by the Fraud Expert solution. To exercise this right, you can send a letter to: Ingenico e-Commerce Solutions SPRL - Legal department "data protection" - Boulevard de la Woluwe 102 – B-1200 Brussels (Belgium), or send an email to: firstname.lastname@example.org, accompanied by a signed copy of proof of identity